Help / FAQ

Screening Service Registration

How can I find my voucher on my computer?

If you are unsure where your downloaded file was saved, the first place to check would be your computer's downloads folder.

Windows 8

  1. Click on the Desktop tile on the Start screen. 
  2. On the task bar at the bottom of your screen, click on the folder icon to open Windows Explorer.
  3. On the left-hand side of Windows Explorer, click on your Downloads folder.
  4. Your voucher should be located in this folder.

Windows Vista and Windows 7

  1. Click Start
  2. In the right column of the menu, click on your username.
  3. Locate your Downloads folder.
  4. Your voucher should be located in this folder.

Windows XP

  1. Click Start
  2. In the right column of the menu, click on "My Documents".
  3. Locate your Downloads folder.
  4. Your voucher should be located in this folder.

Mac OS X

  1. Open Finder
  2. In the left-hand navigation, select the Downloads folder.
  3. Your voucher should be located in this folder.

How do I open my voucher for printing?

Adobe Reader is required to open voucher PDF files.